Shipping policy
Shipping Policy
At Noractive, we're committed to getting your order to you as quickly as possible.
Shipping Destinations
We currently ship within the United States only.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you'll receive a shipping confirmation email with tracking information.
Shipping Rates
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2–4 business days |
Free on orders over $75 USD $5 USD on orders under $75 USD |
| Express Shipping | 1–3 business days | $12 USD |
Please note that delivery times begin after your order has been processed.
Tracking Your Order
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Delays
While we strive to meet our estimated delivery times, occasional delays may occur due to weather, carrier issues, holidays, or other circumstances outside of our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Noractive is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at support@noractive.com. We'll work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
