Shipping Policy

Order Processing

Please allow 1–3 business days for your order to be processed before it ships. Business days exclude weekends and public holidays.

Shipping Times

Once your order has shipped, estimated delivery time is 6–12 business days, depending on your location.

Shipping times are estimates and do not include processing time. Carrier delays, customs processing, and public holidays may affect delivery.

Shipping Rates

• Orders above $65 USD: Free shipping.
• Orders of $65 USD or less: $5.95 USD shipping.

International Orders

International shipping is available. Available destinations will be shown at checkout.

International orders may be subject to customs duties, import taxes, or other local fees. These charges are the customer’s responsibility and are not included in our product prices or shipping fees. Customs processing may also extend delivery times.

Tracking Your Order

Your tracking details will be provided once your shipment has been created. Please allow time for the carrier to scan your package and update the tracking information.

You can check your shipment’s progress through the tracking page on our website.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us through the Contact Us page on our website with your order number. We’ll help investigate with the shipping carrier and determine the next steps.

If tracking shows your package as delivered but you haven’t received it, please check around your delivery location and with household members or neighbours before contacting us.

Incorrect Shipping Information

Please check your shipping address carefully before completing your order.

If you notice an error, contact us as soon as possible through our Contact Us page. We’ll do our best to update the address, but changes may not be possible once your order has been processed or shipped.

An incorrect or incomplete address may cause delays, failed delivery, or a return to sender. Additional shipping charges may apply if your order needs to be shipped again.

Contact Us

For shipping questions or help with your order, please visit the Contact Us page on our website.